I want to add a new post about Apple care protection. I wrote about my experience before, regarding a battery replacement.
I now have around 160 days left of Apple Care Protection on my MBP (Mac Book Pro) that I bough in October of 2010.
I am delighted to report they again honored the Apple Care Protection to replace a bad track pad element.
This was done at the Apple Store in Frankfurt, Germany. My MBP and I are both from the US.
So, the protection plan works across country borders!
I also want to report that I first attempted to go to a reseller store that was closer than the Frankfurt store. The reseller was perfectly aware that I still had Apple Care Protection. But, instead of fixing my MBP they told me that it was my fault and that it would cost about 110 Euros to fix, which is about $143 dollars at the time of this writing.
Not only did the Apple Store honor my protection plan and fix it for FREE. They also told me that the total parts and labor cost would have only been $63 Euros or about 82 Dollars at this writing.
So, I saved myself the equivalent of about 143 dollars minus the equivalent of $39 for two trips to Frankfurt.
I guess the lesson is to beware of resellers! Just go to the Apple Store whenever in doubt!