Just wanted to share with you an experience.
I was the buyer of digital software and used paypal to purchase the software.
I never received a download link.
After 1 week, I contacted the seller and received no response whatsoever.
I logged into paypal and entered a dispute.
The seller responded to that with the question : Would you like a refund or the product?
I answered: The product.
Another week went by and still no product or download link.
I escalated to paypal.
They told me that there was nothing they could do because this was a digital product and they have no way of knowing if
I received it or not.
Basically, I’m out the $97 bucks – no product and an unresponsive seller.
Just wanted to let you know that pay pal is not as safe as you might you might think.
However, the agent did say that if I had purchased the digital product on E-Bay then they would have been able to help me. : LOL.
Since I used a Visa card as part of my purchase – I disputed the transaction with them. That worked!
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