How do You Know When an Affiliate Program may Be Cheating the Affiliates?
Answer: Perhaps you’ll begin to wonder when you get a letter like this one:
While I appreciate your questions and concerns, and definitely will address each of them, I would appreciate it if you would not use the affiliate forum to question the integrity of our program – that simply will not be tolerated.
I, and the [program name removed] team, have absolutely NO problem addressing concerns – and trying to make this the BEST affiliate program available – but a forum is not the place to do it. Not every affiliate understands what is even being discussed and creating mistrust within the program is not the way to get issues you feel important addressed.
You guess correctly, I’ve been an affiliate marketer for many years (almost 10 now) and I have learned that when you, as a marketer, feel a program has issues that need addressed, you contact them via email and succinctly outline your ideas and concerns. Posting that type of thing on a forum is a last resort for unresponsive affiliate programs. You didn’t even give us a chance to respond because you didn’t attempt to contact us except via a public forum post.
I cannot tell you that all of your ideas will be taken as policy. I can tell you that decisions will be made with thought and with the best business interests of [program name removed] AND our affiliates in mind. And, that is the most *any* legitimate affiliate program can ever promise you. :o)
If you would please send me via email what you see as issues with the program, I can assure you that I will get it in front of the appropriate folks at [program name removed] and that it will be dealt with as fairly and as quickly as possible.
But, in the future, if you want to point out ‘loop holes’ with the program, I would appreciate it if you would do it via email and not involve all of our affiliates. That is simply good netiquette :o)
[prgram manager name removed]
[program named removed] LLC
[website URL removed]
Email: [email address removed]
Phone: [phone removed]
Sales (Toll Free within USA): [removed]
Sales (From outside USA): [removed]Fax: [removed]